Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great.
Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, and Tel Aviv.
Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title nobody is "just an engineer" or "just a salesperson.
We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures.
And, just like our product, we honor each of the experiences that build our people.At Medallia we hire the whole person, not just a part of them.
The Engineering Operations team within Medallia Cloud Services is looking for a world class Release Manager to design, drive and own the delivery of the various Medallia platform and self-service products.
The role includes the scheduling, coordination and management of releases across various portfolios as well as helping product and project teams to manage and deploy releases into production.
As owner of the Release Management lifecycle, he or she will work collaboratively with the various Medallia R&D teams along the SDLC : Product Design and Development, Test Engineering, Continuous Delivery, SRE, Production and Managed Services to design, influence and execute on development and delivery processes and strategies.
This position involves regular communication with the various levels of the organization. Therefore, excellent communication skills and strong technical competency are essential.
The ideal candidate has thrived and succeeded in delivering releases across various platforms, services and technologies with complex dependencies in a very high growth environment where priorities shift quickly.
He or she is a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence.
Your responsibilities :
Your Qualifications :
At Medallia, we don’t just accept difference - we celebrate it and recognize the value it brings to our customers and employees.
Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees.
We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.