Service Delivery Technical Manager Argentina
Baker Hughes
Comodoro Rivadavia, Chubut, Argentina
hace 3 días

Service Delivery Technical Manager Argentina

Would you like to help the team to solve customer challenges in the energy industry?

Are you passionate in improve the capabilities, efficiency, and performance of sensors and industrial control systems?

Join our Digital Solutions-Engineering & Technology Team!!!

We operate at the heart of the digital transformation of our business. From Digital Engineering to enabling employee success, the Digital Technology team is driven to provide the best products and service.

We collaborate with teams to solve complex technical challenges and design future innovations.

As a Service Delivery Technical Manager

  • Own the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support Resolves post sales Technical Issues.
  • As the technical depth required to resolve an issue increases, the level of skill set increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets.

  • Works together with high level people from the business and SPB and EB level. Specifies needs, communicates about project approach and presents outcomes of research done.
  • Handles standardized project processes. Guidelines for choosing the right actions. Processes and procedures are frequently updated by other functions and have to be implemented in the department.
  • Handles diverse clients in a region. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.
  • Fuel your passion

    To be successful in this role you should have :

  • Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services).
  • Minimum of 3 additional years of experience in Technical Support.
  • Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to influence others and lead small teams.
  • Lead initiatives of moderate scope and impact. Ability to coordinate several projects simultaneously. Effective problem identification and solution skills.

    Proven analytical and organizational ability.

    Work in a way that works for you

    We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

    In this role, we can offer the following flexible working patterns :

  • Standard working schedule supporting the clients needs
  • Working with us

    Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work.

    We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

    Working for you

    Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today.

    We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect :

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits
  • About Us

    With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people.

    As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there.

    People who are as passionate as we are about making energy safer, cleaner and more efficient.

    Join Us

    Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients?

    Come join us and grow with a team of people who will energize and inspire you!

    About Us : With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people.

    As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there.

    People who are as passionate as we are about making energy safer, cleaner and more efficient.

    Join Us : Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

    Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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