Innvite Hospitality a progressive hotel owner-operator based in Ohio needs a leader to grow with us and drive performance at the Hampton Inn Sidney, OH.
The General Manager is responsible for the overall performance of the hotel leading both operations and revenue generation.
This position will spend approximately 10 hours per week on revenue generation.
The Hampton Inn Sidney is a top producer within the Innvite Hospitality portfolio, our new General Manager will help it maintain this position.
The Hampton Inn Sidney has 94 room and two additional meeting rooms.
The General Manager will coach and develop their team to deliver excellent customer service and cleanliness scores.
The General Manager will work with Accounting to control costs, ensure direct bills are processed and distributed on a timely basis.
The General Manager will work with the Director of Revenue to set rates, strategize how best to work with OTA's, maintain and grow LNR, CNR and Group accounts.
The General Manager will work with housekeeping to follow all Hampton / Hilton cleaning requirements to ensure the hotel is germ free.
Essential Functions :
Oversees all Human Resource functions of the hotel including thorough record keeping, payroll submission, hiring and orientation, life safety training, documentation, employee documentation and disciplinary actions, policy creation and adherence and training,
Oversees daily hotel operations to ensure a safe, comfortable environment for guests to enjoy and where associates can excel.
Answers feedback from guest reviews, and shares all scores with the hotel team, for recognition and where necessary improvement.
Provides professional customer service to internal and external guests.
Works closely with the Management Company in establishing and monitoring policies and guidelines in the day-to-day operation of the Hotel to ensure profitability and exceptional guest service.
Builds and fosters an engaging environment, where motivated people want to join, learn, do their best, and advance.
Maintains consistent observation of operational and financial performance.
Actively participates in the budget process.
Accurately forecasts for optimal staff and supply levels, maximum flow-through, and an exceptional guest experience.
Works with Supervisory team to oversee the daily operation of the Housekeeping department.
May perform other duties including purchasing, monthly inventory, Accounts Receivable, and scheduling as assigned by management.
Physical Requirements : These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position.
Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.
Associate may be required to sit or stand for extended periods of time.
Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Associate is often required to sit and use his or her hands and fingers, to handle or feel.
May be required to lift up to 20 lbs.
Qualifications, Education, Experience, Skills, and Abilities :
At least two years of progressive hotel supervisory experience, previous Hilton / Hampton experience is helpful, but not required.
Verbal and written English language proficiency is required.
Valid Ohio Driver's License.
Proficiency with Microsoft Office applications such as Excel and Word.
General office equipment and switchboard operation knowledge is expected.
Ability to handle stressful situations in a calm, professional manner and exhibit good judgment.
Strong interpersonal skills : ability to get along with diverse personalities, tactful and flexible.
Must have excellent supervisory and interpersonal skills.
Well organized with strong analytical and reasoning ability.